Please read these Terms & Conditions carefully before using the platform vcity44. By registering for or using any of our services, you agree to be bound by all terms stated herein.
Document Version
v5.2 — January 2026For users aged 18 and above who are residents of Malaysia only.
Malaysian local payment methods only — TNG, GrabPay, DuitNow & FPX.
All bonuses are subject to clear and transparent wagering requirements with no hidden conditions.
Deposit limits, loss limits, and self-exclusion tools are available to all vcity44 members.
This document contains the full terms and conditions governing the use of the platform vcity44. If you have any questions about any clause herein, please contact our support team at support@vcity44.biz before continuing to use the platform.
Welcome to vcity44 — an online entertainment and betting platform operating under the name vcity44 and accessible via the website vcity44.biz and related platforms. These Terms and Conditions ("Agreement") govern the relationship between vcity44 ("we", "company", "platform") and you as a user ("you", "member", "user").
By accessing, registering, logging in to, or using any part of the platform vcity44 — including the website, mobile app, games, and related services — you expressly confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions.
Important: If you do not agree with any part of these Terms and Conditions, please stop using the vcity44 platform immediately. Continued use of the platform constitutes your full acceptance of all terms stated herein.
These Terms are to be read together with vcity44's Privacy Policy and Responsible Gaming Policy, all of which together form the entire agreement between you and vcity44. In the event of any conflict between these documents, these Terms and Conditions shall take precedence unless expressly stated otherwise.
To register and use the platform vcity44, you must meet all of the following eligibility criteria without exception:
⚠ Warning: Registration by individuals under the age of 18 is strictly prohibited and constitutes a serious violation of these Terms. vcity44 reserves the right to request proof of age at any time and to suspend any account suspected of breaching this minimum age requirement.
Each individual is only permitted to hold one (1) active account at vcity44 at any time. Opening multiple accounts — whether using the same or different information — is strictly prohibited and may result in all related accounts being suspended or terminated, including the withholding of any account balances pending investigation.
Vcity44 reserves the right to request identity verification documents ("KYC") at any time, including a copy of your Malaysian identity card (MyKad), proof of current address, and bank statements. This is standard procedure to ensure the security of your account and to meet legal compliance requirements. Failure to submit the required documents within the specified timeframe may result in account restrictions or temporary suspension.
You are solely responsible for maintaining the confidentiality of your account username and password vcity44 your account. Do not share your login credentials with anyone, including family members. vcity44 will never ask for your password through any communication channel.
If you suspect that your account has been accessed without authorisation, please contact vcity44 customer support immediately. You are responsible for all activity that occurs in your account until we receive official notification of the unauthorised access.
You must ensure that all information in your vcity44 account is accurate and up to date at all times. The full name, phone number, email address, and bank details you register must match the name used for withdrawals. vcity44 is not liable for any withdrawal delays or failures resulting from inaccurate information provided by the user.
You may request the closure of your vcity44 account at any time by contacting our customer support. Before the account is closed, please ensure all eligible funds have been withdrawn. Closed accounts cannot be reopened; you will need to register a new account if you wish to use the platform again.
vcity44 only accepts deposits via valid payment methods that operate in Malaysia. Currently accepted methods are:
All deposit transactions are processed in Malaysian Ringgit (RM / MYR) only. vcity44 does not accept deposits in foreign currencies. Foreign payment methods are not accepted, and any attempt to use such methods will be automatically declined.
All funds deposited must be your own and sourced from legitimate means. vcity44 does not accept deposits funded through illegal proceeds or fraudulent activity. Any attempt to deposit funds from suspicious sources will be reported to the relevant authorities.
Note: vcity44 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges, which are beyond our control. Please review the terms of your e-wallet or bank provider before making a deposit.
Withdrawal of winnings from the account vcity44 processed through the same payment method used for your deposit, or an equivalent method. This is a standard safeguard against money laundering. The bank account or e-wallet used for withdrawals must be registered under the same name as the vcity44 account holder.
Vcity44 reserves the right to conduct KYC verification before processing any withdrawal, particularly for amounts exceeding RM10,000 or for accounts that have not previously submitted verification documents. This process is in place to protect your interests and ensure funds are sent to the correct recipient.
Important: Any bonus funds that have not met the wagering requirement cannot be withdrawn until the requirement is fully satisfied. Only your real-money balance (not bonus funds) may be withdrawn free of any wagering conditions.
All bonuses, promotions, and special offers provided by vcity44 is subject to the wagering requirements and time limits specified for each respective promotion. Bonuses cannot be directly converted to cash unless explicitly stated otherwise.
Vcity44 employs advanced detection systems to identify bonus abuse attempts. Activities considered abusive include opening multiple accounts to claim bonuses repeatedly, using automated software to play, and employing betting strategies clearly designed to meet wagering requirements without genuine risk.
⚠ Warning: Any form of bonus abuse will result in the cancellation of the relevant bonus, forfeiture of all associated winnings, and possible permanent account closure without refund of bonus funds.
All games available on the platform vcity44 — including slots, Live Casino, roulette, poker, and jackpot — use independently verified Random Number Generator (RNG) systems. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including vcity44 itself.
The outcome of all games on vcity44 is final and may not be disputed unless there is clear evidence of a technical error acknowledged by vcity44. In the event of a technical disruption during gameplay, vcity44 will resolve the matter based on saved server records.
Every game on vcity44 has individually set minimum and maximum bet limits, which are clearly displayed within each game's interface before you begin. vcity44 reserves the right to adjust bet limits for specific games at any time with reasonable notice.
vcity44 offers sports betting covering football (Malaysia Super League, EPL, La Liga), badminton (BWF tournaments and Malaysian team betting), and esports including Mobile Legends MPL Malaysia, Dota 2, CS2, and Valorant. All displayed odds are subject to change until a bet is fully accepted by the system.
If a sports match is cancelled entirely before it begins, all related bets will be voided and funds returned to your account. For matches that have started but are abandoned before completion, vcity44's policy is to settle bets based on the official result announced by the relevant governing body within 72 hours.
Live betting allows you to place bets while a match is in progress. Live betting odds change rapidly in line with match developments. All live bet outcomes are final based on the information available at the time the bet is accepted by the vcity44 system, not the time you click the button.
Use of the platform vcity44 is subject to strict standards of conduct. The following activities are strictly prohibited and may result in immediate action, including account suspension:
vcity44 reserves the right to suspend, restrict, or terminate any user account at any time and for reasonable cause, including but not limited to a breach of these Terms, suspicious activity, KYC failure, or instructions from a relevant authority.
You have the right to appeal any account suspension decision by contacting vcity44 customer support within 14 days of the suspension date. vcity44 will investigate the appeal and provide a response within 7 business days.
If an account is closed for reasons not attributable to a breach of Terms on your part, your real-money balance (excluding bonus funds) will be returned via the original payment method. If closure results from a serious breach of Terms, vcity44 reserves the right to withhold the balance pending completion of the investigation.
vcity44 is fully committed to responsible gambling principles. We believe entertainment should remain just that — fun, controlled, and within your means.
For help with gambling-related issues, please visit our Responsible Gaming us, or contact the Malaysia Problem Gambling Helpline.
Vcity44 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with Malaysia's Personal Data Protection Act 2010 and our detailed privacy policy.
Your personal data is used for identity verification, payment processing, service delivery, and account-related communications. We do not sell your personal data to third parties for marketing purposes without your consent.
Note: For full details on how vcity44 collects, uses, and protects your personal data, please refer to Privacy Policy in detail.
Platform vcity44 provided "as is" and "as available" without any warranties, express or implied, except as explicitly stated in this document. vcity44 does not guarantee that the platform will operate without interruption, be free from errors, or remain accessible at all times.
Under no circumstances shall vcity44's total liability to you for any claim arising from your use of this platform exceed the actual amount of funds held in your vcity44 account at the time the claim arises.
Vcity44 is not liable for any loss or damage arising from technical disruptions, network failures, internet service provider issues, or extraordinary circumstances beyond our control. In the event of a technical disruption resulting in incorrect game outcomes, vcity44 will investigate and resolve the case based on available server records.
vcity44 reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of material changes via their registered email or in-platform notification at least 14 days before the changes take effect.
You are responsible for reviewing this Terms and Conditions page periodically. Continued use of the vcity44 platform after any changes take effect will be deemed acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or feedback regarding these Terms and Conditions or your use of the platform vcity44, please contact us through the following channels:
Support team vcity44 in Bahasa Malaysia and are always ready to assist you. We are committed to resolving all enquiries within a reasonable timeframe and with the utmost respect.
Governing Law: These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from them shall be resolved through the jurisdiction of the relevant Malaysian courts.
These Terms and Conditions reflect the core values we uphold
No hidden terms. All bonus conditions, deposit limits, and game rules are stated clearly and in plain language for all vcity44 users.
Your funds are held separately and fully protected. Our KYC process and transaction limits are designed to safeguard your interests — not merely to satisfy regulatory requirements.
Vcity44 periodically updates its Terms and Conditions to reflect changes in services and ensure fairness to all parties. Members will be notified in advance.
Not sure about a particular term? vcity44's Malay-speaking support team is ready to explain and help you understand your rights and responsibilities as a member.
All legitimate winnings are guaranteed to be paid out. vcity44 has a strong track record — over RM42 million has been paid to Malaysian winners throughout our operations.
These Terms establish responsible gambling tools as a right for every member — not an optional add-on. We take the wellbeing of our user community seriously.
With a full understanding of vcity44's Terms and Conditions, you can enjoy over 1,200 games with complete confidence. Register now and claim your welcome bonus.
For users aged 18 and above only. Play responsibly.